The Works is Britain's leading discount book store selling books and arts & crafts, comprising a chain of over 300 stores throughout the UK. We are proud to be Britain's leading discount book store.

To help us direct you to the right department, please choose the most relevant email address and give us as much information as possible.

We aim to respond to all queries within 1 working day. However, if you would like to make contact ahead of hearing from us, our Customer Services team are available to take your call anytime between 9.00am and 5:30pm, Monday to Friday - Just call us on 0121 313 6050.

Order enquiries

If you have a query regarding the status of your order please email us on: enquiries@theworks.co.uk
Please remember to include your order number.

Stores Enquiries

If you have a query regarding any of our stores please email us on: stores@theworks.co.uk

Registered Office & Head Office Address:
The Works Stores Ltd
Midpoint Park
Minworth
Sutton Coldfield
West Midlands
B76 1RN

Registered in England 06557400
Company VAT number 931 3815 35