Our products represent great value for money but they're always quality - we won't sell poor quality merchandise. That's why our customers keep coming back and why we're always looking for exciting new products.
Why not visit us for our
Buying Open Day.
When we're buying from our suppliers, the sky's the limit if the product is good. Our typical purchase can be anything from 50 to 100,000 units.
Our buyers are always looking for clearance purchases, including remainder books, end of lines, over stocks, bankrupt stocks and cancelled orders.
Click here to see our list of buyers and their contact details.
Our booking-in system is quick and efficient, and the scale of our extensive 100,000 sq ft warehouse means we're able to buy in large quantities at a time. It also gives our suppliers a single delivery point.
Our buyers have the skills and experience to make instant decisions and on the spot purchases, as we don't like to waste anyone's time. They also source directly from factories in China. In some categories up to 90% of our products are own-brand products imported directly from factories in China, India and other countries in Europe and South America.
In 2009 we imported more than 1,500 TEU containers. Because of the impressive volumes we buy, we deal direct with factories abroad. Whilst we always look to support our good suppliers, we are constantly looking for new and better deals - shipping lines and freight forwarders wishing to quote should contact our Import Manager.
All our purchases are sold through our stores and website, we never sell-on unsold stock. We also commit to a firm sale on all orders. Unlike our competitors, we buy all books and products at a discounted price and never ask for sale or return items.
Every year we have three sales to clear our end of line products: January Sale, Spring Sale and End of Summer Sale. Our buyers are always looking for one-off WOW lines to support these promotions.
If you have an exciting new product to show us, please contact our Buying Department on 0121 313 6000 and ask to speak to the appropriate buyer for your product type. Alternatively, click here to see our list of buyers and their contact details.