Earn 40 Together Rewards points on this item

    Difficult Conversations

    Format:  Paperback   Author:  Sheila Heen

    ???PRODUCT_PRICE???

    • RRP:£9.99
    • Save£1 (10% Off RRP)
    • Only £8.99
    In stock
    +

    Free Click & Collect

    Check availability in your local store

      Free Delivery Available

      • Free Standard over £20
      • Standard delivery £2.99
      • Next working day £4.99

      Product Information

      We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

      Stress-Free Returns

      Subject to exceptions, we are happy to exchange or refund your purchase within 28 days of delivery. You can return items by post or to one of our stores.

      Go to full returns information

      Together Rewards

      Earn 40 Together Rewards points on this item

      5 points for every pound you spend

      Find out moreHide info

      Reviews

      Ratings and Reviews