Welcome to The Works Customer Services Centre

Christmas Deliveries

We know how important prompt deliveries are around Christmas, so in order to ensure that your gifts arrive in time, please place your order before 2pm on Wednesday 20th December. Please note that if you order after 20th December, whilst we will do our best to deliver your parcel, we cannot guarantee delivery before Christmas.

Christmas Returns

We recognise that customers are now making purchases for Christmas. Therefore we have launched our extended Christmas Returns Policy. Any purchases made during the period from Tuesday 24th October to Wednesday 20th December can be returned to us for a refund up to Thursday 18th January. The products must be returned to us in a saleable condition, together with the receipt of purchase. If your product is faulty or damaged, please contact us via our Customer Contact Centre.

Please note that purchases made on the website cannot be returned in store.