All our Next Day and Standard orders are delivered by Evri. Orders can be tracked and diverted to your chosen safe place or a neighbour. You can also track & divert your parcel using the Evri website or mobile app.
Bulk orders may need to be delivered by pallet and are not be eligible for Next Day Delivery or a Standard Delivery service. A member of our customer services team will be in contact with you, if your order is classified as a bulk order.
We aim to deliver orders shipped to a UK delivery address placed using our Standard Delivery service within 3 working days or within 5 working days on Standard Delivery orders shipped to a Republic of Ireland address. Please note that weekends and Bank Holidays are not classed as working days. We do not deliver on Sundays or Bank Holidays and our lead times are not guaranteed.
For UK Next Day delivery, order before 11pm Monday to Sunday. Orders placed after 11pm on any given day may get dispatched that day but are more likely to be dispatched the following working day and therefore delivered the day after. Orders placed after 11pm Friday will be delivered on Monday. Orders placed after 11pm on a Sunday will be delivered on Tuesday. We do not currently deliver on Sundays or Bank Holidays and our lead times are not guaranteed.
Bulk orders may need to be delivered by pallet and are not be eligible for Next Day Delivery or a Standard Delivery service. A member of our customer services team will be in contact with you, if your order is classified as a bulk order.
Once your parcel has been despatched from our warehouse, you will receive an order despatch email and SMS (if you have provided us with your mobile telephone number). You can view your tracking details in your order despatch email.
Orders that are shipped via Evri can be tracked and diverted to your chosen safe place or a neighbour. You can also track & divert your parcel using the Evri website or mobile app.
Yes. You can order up to €150 (inclusive of any delivery charges) to be delivered to the Republic of Ireland. Please note that if your order is €150 or over it cannot be accepted and will be cancelled. A member of our customer services team will be in contact with you if your order is affected.
We offer our Standard Delivery services on all orders shipped throughout the UK and Republic of Ireland.
Our Next Day delivery service is available for orders shipped to a UK address only. If your postcode belongs to one of the below areas, unfortunately we may not be able to offer Next Day delivery to your address. You'll be able to check if a Next Day delivery service is available for you at the checkout.
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AB31 AB32 AB33 AB35 AB36 AB37 AB38 AB39 AB41 AB42 AB43 AB44 AB45 AB51 AB52 AB53 AB54 AB55 AB56 BA1 BA11 BA12 BA13 BA14 BA15 BA20 BA5 BA6 BA9 BD5 BS11 BT1 BT10 BT11 BT12 BT13 BT14 BT15 BT16 BT17 BT18 BT19 BT2 BT20 BT21 BT22 BT23 BT24 BT25 BT26 BT27 BT28 BT29 BT3 BT30 BT31 BT32 BT33 BT34 BT35 BT36 BT37 BT38 BT39 BT4 BT40 BT41 BT42 BT43 BT44 BT45 BT46 BT47 BT48 BT49 BT5 BT51 BT52 BT53 BT54 BT55 BT56 BT57 BT6 BT60 BT61 BT62 BT63 BT64 BT65 BT66 BT67 BT68 |
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BT7 BT70 BT71 BT74 BT75 BT76 BT77 BT78 BT79 BT8 BT80 BT81 BT82 BT9 BT92 BT93 BT94 CA10 CA11 CA21 CA22 CA6 CA7 CA8 CB22 CB4 CB7 CM0 CM1 CM2 CM3 CM8 CM9 CT15 CT5 DA11 DA12 DA2 DA8 DA9 DD9 DG13 DG7 DG9 E15 E20 E6 EC1A EC1M EC1N EC1P EC1R EC1V EC1Y EC2A EC2M EC2N EC2P EC2R EC2V EC2Y EC3A EC3M EC3N EC3P EC3R EC3V EC4A EC4M EC4N EC4P EC4R EC4V EC4Y EH14 EH23 EH34 EH35 EH36 EH37 EH38 EH41 EH42 EX1 EX11 EX13 EX14 EX2 EX5 EX7 EX8 EX9 FK17 |
FK18
FK19 FK20 FK21 G53 G69 G81 G83 G84 GL14 GL15 GL16 GL17 GL18 GL19 GU11 GU14 GU15 GU16 GU17 GU21 GU22 GU25 GU4 GU51 GY1 GY10 GY2 GY3 GY4 GY5 GY6 GY7 GY8 GY9 HS1 HS2 HS3 HS4 HS5 HS6 HS7 HS8 HS9 HU11 HU12 IG11 IG2 IG8 IM1 IM2 IM3 IM4 IM5 IM6 IM7 IM8 IM9 IM99 IV1 IV10 IV11 IV12 IV13 IV14 IV15 IV16 V17 IV18 IV19 IV2 IV20 IV21 IV22 IV23 IV24 IV25 IV26 IV27 IV28 IV3 IV30 IV31 IV32 IV36 IV4 IV40 IV41 IV42 IV43 IV44 IV45 IV46 IV47 |
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IV49 IV5 IV51 IV52 IV53 IV54 IV55 IV56 IV6 IV63 IV7 IV8 IV9 IV99 JE1 JE2 JE3 JE4 KA16 KA19 KA27 KA28 KA6 KW1 KW10 KW11 KW12 KW13 KW14 KW15 KW16 KW17 KW2 KW3 KW5 KW6 KW7 KW8 KW9 L1 L2 L3 L69 L75 LA22 LA8 LE19 ML11 NE35 NE66 NE67 NE69 NE70 NE71 NG22 NP11 NP12 NP15 NP16 NP22 NP23 NP25 NP26 NP4 NP44 NP7 NR19 NR27 NR30 NR32 NR7 OX10 OX11 OX12 OX14 OX18 OX20 OX25 OX28 OX29 OX3 OX33 OX4 OX7 OX9 PA2 PA20 PA21 PA22 PA23 PA24 PA25 PA26 |
PA28
PA29 PA30 PA31 PA32 PA33 PA34 PA35 PA36 PA37 PA38 PA41 PA42 PA43 PA44 PA45 PA46 PA47 PA48 PA49 PA60 PA61 PA62 PA63 PA64 PA65 PA66 PA67 PA68 PA69 PA70 PA71 PA72 PA73 PA74 PA75 PA76 PA77 PA78 PA80 PE15 PH10 PH13 PH15 PH16 PH17 PH18 PH19 PH20 PH21 PH22 PH23 PH24 PH25 PH26 PH30 PH31 PH32 PH33 PH34 PH35 PH36 PH37 PH38 PH39 PH40 PH41 PH42 PH43 PH44 PH49 PH50 PH8 PH9 PL1 PL11 PL12 PL14 PL15 PL17 PL19 PL2 PL25 PL26 PL27 PL3 PL31 PL6 PO30 RG17 RG26 S12 S5 S63 |
S80
S9 SN8 SO19 SS7 SW15 SW16 SW17 SW19 SW2 SW20 SW3 SW4 SW6 SW7 SW9 TA1 TA10 TA11 TA12 TA18 TA19 TA20 TA21 TA22 TA24 TA4 TA5 TA6 TA7 TA8 TA9 TD1 TD10 TD11 TD12 TD13 TD15 TD2 TD3 TD4 TD5 TD7 TD9 TN21 TR10 TR12 TR13 TR14 TR15 TR2 TR20 TR21 TR22 TR23 TR24 TR25 TR4 TR6 TW4 TW5 W1A W1B W1C W1D W1F W1G W1H W1J W1K W1S W1T W1U W1W WC1A WC1B WC1E WC1H WC1N WC1R WC1V WC1X WC2A WC2B WC2E WC2H WC2N WC2R ZE1 ZE2 ZE3 |
Our UK delivery charges are:
- FREE Standard Delivery on orders over £30. Please note an order will not qualify for free delivery if a promotion code reduces the order total below £30
- Standard Delivery - £2.99 (delivered within 3 working days)
- Next Day Delivery £4.99 (£2 on orders over £30)
- Next Day Delivery - £2.00 on orders over £30 (orders placed before 11pm)
- Standard Delivery orders placed within UK and delivered to the Republic of Ireland. FREE Standard Delivery on orders over £45 or £8.99 on orders under £45. Please note an order will not qualify for free delivery if a promotion code reduces the order total below £45
- FREE Click & Collect on orders over £10. Please note an order will not qualify for free click & collect if a promotion code reduces the order total below £10
- Click & Collect - £1.99 on orders under £10
Our Republic of Ireland delivery charges are:
- FREE Standard Delivery on orders over €55. Please note an order will not qualify for free delivery if a promotion code reduces the order total below €55
- Standard Delivery - €9.99 (delivered within 5 working days)
- Standard Delivery orders placed within the Republic of Ireland and delivered to the UK. FREE Standard Delivery on orders over €40 or €4.50 on orders under €40. Please note an order will not qualify for free delivery if a promotion code reduces the order total below €45
- Next Day Delivery (available on orders delivered to a UK address only) - €5.99 (orders placed before 11pm)
- Next Day Delivery (available on orders delivered to a UK address only) - €3.00 on orders over €40 (orders placed before 11pm)
- FREE Click & Collect on orders over €15. Please note an order will not qualify for free click & collect if a promotion code reduces the order total below €15
- Click & Collect - €2.99 (delivered within 5 working days)
No, the price you see at the checkout is the final price you will pay. We will sort out any import taxes or duties for you.
If your order is late, please contact our customer Contact Centre team who will be happy to assist you further.
If you believe the carrier has lost your parcel please use our Contact Centre and we will look to resolve the issue as quickly as possible.
You can return any item for a refund with a few simple steps:
- Items ordered online can be returned back to your Local Store.
- Please parcel your goods with the original documentation included.
- For damaged or faulty items please use our Contact Centre or return them to your nearest store for a full refund.
We are able to deliver to the British Forces Post Office with both Standard and Next Day Delivery. Simply order as normal and enter the BFPO as the delivery address.
As a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the seven day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within seven working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Your item(s) are refunded using the payment method you used to place your order. We are not able to refund through any other payment option. We will make the refund as soon as possible, but this may take up to 3-5 working days for the payment to get to your account due to bank processes and procedures.