This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
- Copy, reproduce, use or otherwise deal with any content on the Website;
- Modify, distribute or re-post any content on the Website for any purpose;
- Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Purchase
Certain products and services available for purchase in our stores are subject to age restrictions specified by law. We are not permitted to sell these products or services to individuals who do not meet the applicable age requirements.
Where age-restricted products or services are purchased, customers may be required to provide valid proof of age. We reserve the right to refuse a sale where satisfactory proof of age cannot be provided.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, please note that:
- All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
- Packaging may vary from that shown on the Website;
- The sizes shown on the Website are approximate only and may vary slightly;
- Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
- All items are subject to availability.
Promotions and Promotion Codes
Percentage Off Promotion Code Exclusions:
The following conditions apply to any promotion with percentage off that have product exclusions:
- All products excluded from discounts are clearly highlighted on the product page with the following disclaimer: 'EXCLUDED FROM PROMOTIONS'
- Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
- Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Percentage Off Promotion Code off Everything:
The following conditions apply to any promotion with percentage off that applies to everything on the website and does not have product exclusions to purchase in store:
- All products including multi-buy promotions will be included in the promotion
- Minimum spend threshold may apply to qualify for the promotion
Promotional codes can be used only once per customer in store. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and may also exclude selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
Buy One Get One Free and 3 for 2 Offers:
We reserve the right to withdraw offers at any time. Any Buy One Get One Free or 3 for 2 items will always give you the cheapest item free. Items in the Buy One Get One Free promotion may be excluded from other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to take back all the qualifying items.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard
Other Forms of Payment
Currently, Gift cards can not be used online, but can be used in any of our stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Returns and Refunds for Store Purchases
We will be happy to give a refund for any goods, on presentation of a valid receipt within 28 days of receiving the goods providing the original outer packaging is intact. Customers returning goods within 28 days without a receipt, will be offered an exchange or a gift card to the value of the current or latest selling prices, providing the outer packaging is intact. This does not affect your statutory rights.