Once you've received an order confirmation email from 'TheWorks.co.uk' you will be able to view your order status and track your delivery online.

What email address should I use?

Make sure you use the email address you gave us when you placed your order. It is the same email address we use to send you an order confirmation email once you have placed an order online. If you can't find it in your inbox, please check your junk or spam folder.

Where can I find my order number?

Your 'The Works.co.uk' order number starts with a 3 and is 8 digits long – it does not contain any letters or symbols. You will find your order number in your order confirmation email, the one we send you once you place an order online.

My order details still don't work. What can I do?

If you continue to have difficulty finding your order details then please contact our Customer Service team who will be happy to assist you.